Frequently
Asked Questions

Launching soon

Signing up and getting started

How does it work?

When you create an account on the Pie Rewards app, you’ll become a Member of our network. Our Members receive loyalty rewards from over 700 well-known retailers and businesses in our network (our Partners) just for shopping with them.

 

Clever customers who choose to make eligible purchases with Pie Rewards Partners can expect to receive between 5-7% of the total purchase price (on average: rarely lower, sometimes higher) as a loyalty reward. Pie Rewards then converts the reward into units in an investment portfolio that you choose, made up of ASX-listed ETFs (Exchange Traded Funds).

That’s right, just by shopping you can become an investor! 

Unlike normal loyalty reward points that can usually only be redeemed under certain conditions, with Pie Rewards you get to select, own and build an investment of your choice. Through the Pie Rewards app you’ll be able to track how your day-to-day spending contributes to your investment.  The more you shop with our Partners, the more rewards you’ll convert into units in your investment portfolio.

You own your investment, not us. We just make it easy for you. You don’t have to stress about how to get started in investing or how to pick shares. You don’t have to invest your own money. You don’t even have to worry about converting your loyalty rewards into shares. We take care of all that.

Who can become a Pie Rewards member?

Anyone who is at least 18 years of age and an Australian citizen or permanent resident or a visa resident of Australia for tax purposes can join Pie Rewards.

Are there any fees to join Pie Rewards?

Pie Rewards has no sign up fees!

When can I get started?!

TODAY! Simply download the Pie Rewards app today on App Store or Google Play.

Shopping & rewards

What purchases are eligible for rewards?

Almost all purchases made with a Pie Rewards Partner merchant will be eligible for loyalty rewards. Partners will clearly advertise the percentage reward they’re offering and any conditions in our mobile app.

The percentage of rewards you can earn on a given purchase is determined by each Partner, not us, and is generally a simple flat rate, on average between 5-7% of the total purchase price—rarely lower, sometimes higher.

To ensure you receive rewards on your eligible shopping, you need to be a Pie Rewards Member. It’s simple - you just create a Pie Rewards account and profile, link an eligible credit or debit card, and then shop for goods or services with our Partners through our mobile app, or on a desktop web browser using the Pie Rewards browser extension, or in store using the linked card. 

How do I maximise my rewards?

Once we’re up and running and you have an account on our app, you can maximise your investment rewards by shopping exclusively and often with Pie Rewards’ Partners.

You’ll be able to shop to earn share rewards in three ways:

  1. Mobile phone: open the Pie Rewards app (COMING SOON), you’ll be able to search or browse for Partners by category or name, select your preferred retailer and place your order from within the app
  2. Online, on your laptop browser: you’ll be able to install the Pie Rewards browser extension (COMING SOON) which you then use when shopping online with our Partners. ensure your browser-based online shopping is recorded and rewarded.
  3. In store: you’ll be able to find a Partner’s physical store(s) through the location feature in our app (COMING SOON), and then shop at a Pie Rewards’ Partner store using the credit or debit card linked to your Pie Rewards account. 

Is there a minimum spend?

There is no minimum spend. Every eligible purchase with a Pie Rewards Partner merchant will earn you a reward in units in an ETF (Exchange Traded Fund) that will go into your investment portfolio.

How many units or fraction of a unit in the ETF you receive is calculated on three things:

  1. How much you spend with the Partner
  2. What percentage reward the Partner is offering for the goods or services you’ve purchased
  3. The current price of units in your chosen ETF investment portfolio.

Personal information and privacy

How do you manage my personal data?

We take our members’ privacy and data security very seriously. Our Privacy Policy[1]  explains how we handle personal data.

We won’t use your data in ways you don’t consent to when you sign up with Pie Rewards, and we definitely won’t sell it to other parties.

We adhere to our responsibilities and respect customer rights under Australia’s privacy laws. If you have questions or want help with a privacy related matter, please contact us at support@pierewards.com.au

Do you track all the details of my shopping?

Don’t worry, Pie Rewards isn’t interested in snooping around in your shopping bag. Details of your purchases are between you and the retailer.

When you make an eligible purchase with a retail Partner, we automatically receive notification of the total amount of the purchase you made, the reward percentage that applies, and confirmation that the purchase is approved (for example, a Partner may not be able to send us confirmation that your purchase is approved until after a 30 day return period elapses). 

We need this data so we know who to reward, when to reward you and how much to deposit in the form of shares or fractional shares in your investment.